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14 - 16 June, 2010, Brussels
SAP Conference for Utilities 2010
for Europe, Middle East, Africa and India |
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| MORNING WORKSHOPS (09.00 - 13.00, Monday, June 14, 2010) |
Workshop 2:
SAP® Advanced Metering Infrastructure (AMI) Software Integration for Utilities Overview
In this workshop you will learn how the SAP AMI Integration for Utilities solution can be used to enable utilities business process execution on top of smart metering infrasctructures. SAP AMI Integration features delivered in the 1st and 2nd release (BS7 Innovation 2010) are within the scope of this workshop:-
- AMI Device Management
- AMI Meter Reading Management
- MDUS Integration
- Joint Energy Data Management
- AMI Customer Service
Workshop Facilitators:
Miguel Gaspar Silva, EMEA Industry Director, SAP
Holger Schweinfurth, Industry Solution Architect Utilities, SAP
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Workshop 3:
The SAP® Customer Relationship Management (SAP CRM) Application for Utilities
This workshop will give you a solid overview of SAP CRM for Utilities. Topics include: How does SAP CRM work together with SAP for utilities (IS-U)? What is the underlying architecture and how does it work? What does SAP deliver for the areas B2C, B2B and Marketing from a process point of view? What is the value for the utility company? How does it look and how does it feel?
We will focus on the following main areas within the workshop:
• WebClient – the new sales and service platform for utility companies
• Efficiency of customer service
• Integrated sales processes including pricing and costing
• An introduction into marketing
Workshop Facilitator:
Peter Koop, Solution Adviser Expert, SAP
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Workshop 4:
User Interface Technologies for the SAP® Enterprise Asset Management Solution
User interaction with SAP applications comes under criticism for complicated and overloaded user interfaces, non intuitive user guidance, to be inhomogeneous and not state of the art. This workshop gives an overview for the new user interfaces for Enterprise Asset Management to overcome this censure. A new UI based on SAP NetWeaver Business Client will be introduced from a user’s point of view explaining which functionality is covered and how it relates to classic applications. Subsequent to this application oriented introduction, SAP NetWeaver Business Client will be explained from a technical point of view, how the user interface is defined and how it can be personalized. Finally SAP Visual Business is discussed. SAP Visual Business is a new visualization technology to create 2D or 3D scenes where business content from SAP applications can be visualized in a completely new graphical environment.
- User Interface for Maintenance Workers
- SAP NetWeaver Business Client
- Usage, Configuration, Role maintenance
- SAP Visual Business
Workshop Facilitators:
André Sorge, Solution Expert, SAP
Hisham Gouda, Utility industry Principal, SAP
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Workshop 5:
Driving Maximum Efficiency in Operation and Plant Management
Deregulation of energy markets, the increasing demand for improved plant availability and efficiency and reduction of operating and maintenance costs are focal issues for today's power generation industry. Thus, a more centralized approach for Power Generation Management is needed at the plant level as well as on the enterprise level. Management requires a complete, reliable and current view of the overall situation of the enterprise and its plants:
- to be able to set strategic targets, operational goals, and to quickly uncover performance deviations
- to monitor and control the effectiveness of the business processes
- to evaluate and benchmark the quality of the work and production results
- finally to achieve bottom line results in terms of revenue, costs and profits
Workshop Facilitators:
Stefan Lichtenberger, Senior Business Consultant Power Generation, Siemens AG, IT Solutions and Services
Klaus-Peter Hitzel, Product Manager SPPA-M3000 EMS, Siemens AG, Energy Fossil IE
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Workshop 6:
State-of-the Art Intercompany Data Exchange and B2B Communication in Liberalized Energy Markets
The workshop will give insight in actual trends and developments in liberalized energy markets regarding B2B market communication and SAP’s approaches to cope with them. There will be a mix of presentations and discussions regarding the technical issues and where appropriate demonstrations of actual developments and prototypes.
Main topics addressed will be:
- New trends to simplify grid usage billing (flat rate / capacity -, aggregated models)
- Service processes in liberalised markets (e.g. processes among market participants in liberalized metering markets)
- Future “aggregator” business / services within smartgrids
- Trends towards communication hubs, “clearing houses”
Workshop Facilitator:
Fritz Schwarzländer, Solution Advisor, SAP
Dr. Ingo Haug, Solution Management, Industry Business Unit Utilities, SAP |
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