SAP Conference for Utilities 2010 for Europe, Middle East, Africa and India
The SAP for Utilities Overview Workshop runs throughout the day. Please note, it is not possible to switch between workshops.
ALL DAY WORKSHOP (09.00 - 18.00, Monday, June 14, 2010)
Workshop 1:
The SAP for Utilities Solution Portfolio Overview
In this workshop you will learn how SAP for Utilities solution covers a very extensive set of core utilities business processes. SAP for Utilities basic features that have been developed across multiple platforms since 1988 are in the scope of this workshop.
Utilities Master Data Model.
Utilities CRM Web Client and Front-Office Marketing, Sales and Customer Service Processes
Meter to Cash Processes, from meter readings to billing and contract accounting
SAP Energy Data Management and AMI Integration
Enterprise Asset Management for Utilities
Business Analytics in Utilities
Workshop Facilitators:
Dr. Walter G. Kienle, Chief Solution Field Expert EAM, SAP AG
Hamendra Gupta, Business Consultant Utilities, SAP UK
Thierry Oliveira, Utilities Principal Consultant / Solution Architect, SAP Portugal